Binding Arbitration:
These terms and conditions establish the procedures for resolving disputes between you and KSP BioScript LLC. Any claims you have against KSP BioScript LLC must be resolved through binding, confidential, and final arbitration on an individual basis. You cannot bring claims as part of a group, class, or representative action. For detailed information on your agreement to arbitrate disputes, please refer to the relevant section below.

Cautions:
The accuracy of our services and test results may be affected by various factors, including your adherence to the instructions provided in our sampling kits. By using our services, you acknowledge that KSP BioScript LLC is not responsible for errors caused by your actions or failure to follow instructions. We do not guarantee that our services will be free from errors or that specific results will be achieved.

Medical Advice Disclaimer:
KSP BioScript LLC does not offer medical advice, diagnoses, or treatment recommendations. If you believe you are experiencing a medical emergency, please contact your healthcare provider or local emergency services immediately. Your use of our services is at your own risk. The content provided is for informational purposes only and should not replace professional medical advice. Always consult a qualified healthcare provider with any questions about medical conditions or symptoms.

For assistance, please contact us at info@kspbioscript.com.

Certain Definitions:
– “Conditions” refers to these terms and conditions.
– “Contract” pertains to any order submitted for the provision of services by KSP BioScript LLC.
– “Kits” are sampling kits provided upon order receipt or purchased separately.
– “Request Form” signifies the service order form available on our website.
– “Service” encompasses various testing services provided by KSP BioScript LLC, including but not limited to DNA testing and associated results.
– “Site” refers to our official website and any other online platforms operated by KSP BioScript LLC.
– “You” denotes the individual ordering the service and/or utilizing the site.

Terms of Sale:
– These Terms govern all content and information available on the Site and all Contracts.
– By ordering the service, you are legally bound to these Terms.
– All sales are subject to these Terms, which may be modified at our discretion. Your continued use after changes constitutes acceptance of the updated terms.
– You are responsible for assessing the suitability of the service for your specific needs.
– The features and specifications of services may change without notice.

License:
KSP BioScript LLC grants you a limited license to access and use the Site for personal purposes only. Reproduction or commercial use of the Site or any part of it requires prior written consent.

Prices, Payment, and Delivery:
– Charges for services are outlined on the Site or as quoted in writing.
– Prices may be adjusted due to changes in costs; you will be notified of any price changes.
– Payment must be received before your order is accepted. Full payment is required before results are released.
– You are responsible for all transaction taxes related to your purchases.

Cancellation/Termination, Refunds & Charges:
– You may cancel your order within three business days without penalty, provided no services have commenced.
– Refunds will be processed within 30 days of cancellation notice.
– KSP BioScript LLC reserves the right to cancel any order for reasons such as limited product availability or payment issues.

Non-Refundable Fees:

All affiliate fees are non-refundable. KSP BioScript LLC is not obligated to promote or facilitate sales for partners.

Your Responsibilities:
– You agree to provide accurate biological samples as instructed.
– You certify legal possession of any samples provided and compliance with relevant laws.
– You acknowledge the potential emotional impact of test results and understand you have no rights to research or commercial products resulting from your sample.

Account Creation and Security:
– You must create an account to access test results. You are responsible for maintaining the confidentiality of your account and promptly notifying us of any unauthorized access.

Privacy and Disclosure:
Your personally identifiable information will be handled according to our Privacy Policy.

Restrictions:
You are prohibited from breaching the security of the Site or engaging in conduct that disrupts others’ use of the Site.

General Disclaimer; Limitation of Liability:
– KSP BioScript LLC does not guarantee uninterrupted access to the Site or that defects will be corrected. The services are provided “as is.”
– Our liability is limited to the maximum extent permitted by law, with a maximum liability of $150 or the amount paid for the service.

Copyright and Monitoring:
All materials on the Site are owned by KSP BioScript LLC and protected by copyright laws. You may download materials solely for personal use.

Third Party Rights:
These Conditions do not grant any rights to third parties, except for affiliates and representatives of KSP BioScript LLC.

Agreement to Arbitrate:
You and KSP BioScript LLC agree to resolve all disputes through binding arbitration, waiving the right to class actions.

General:
These Conditions constitute the entire agreement between you and KSP BioScript LLC. Notices should be sent to info@kspbioscript.com. KSP BioScript LLC is not liable for failures beyond its control.

KSP BioScript LLC is not responsible for any positive or negative testing results.